Last updated: December 1, 2025
This Privacy Policy explains how MetroBeez (“MetroBeez”, “we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website metrobeez.ph and any related services (the “Service”). We are based in the Philippines and primarily serve users and businesses within the Philippines.
By accessing or using MetroBeez, creating an account, or submitting any information to us, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect information that you provide directly to us and information that is collected automatically when you use MetroBeez.
1.1 Information You Provide Directly
- Account Information. When you create a user account, we may collect your name, email address, password, and any other profile details you choose to provide.
- Business Listing Information. When you create or manage a business listing, we may collect information such as your business name, address, contact details, website, social media links, categories, photos, opening hours, price range, description, and other details about your business.
- Content You Submit. We collect information you post through our Service, such as reviews, ratings, comments, photos, or other content you upload or submit.
- Contact and Support. When you contact us (e.g., via the contact form or email), we collect your name, email address, message content, and any other information you choose to provide.
- Marketing and Newsletter Opt–in. If you sign up for updates, newsletters, or marketing communications, we may collect your name, email address, and your preferences.
1.2 Information Collected Automatically
When you access or use MetroBeez, we may automatically collect certain information such as:
- Usage Data. Pages you visit, search queries, actions you take (e.g., viewing a business listing, clicking links), time and date of visits, and similar usage information.
- Device and Log Information. IP address, browser type, device type, operating system, referring/exit pages, and other technical information.
- Cookies and Similar Technologies. We use cookies and similar technologies to remember your preferences, improve the Service, and analyze how users interact with MetroBeez.
- Analytics. We use Google Analytics and similar tools to help us understand how users find and use the site. These tools collect information such as pages visited, time spent on pages, and general usage trends.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Service, including showing business listings, displaying reviews, and enabling search and discovery.
- To manage user accounts, including authentication, security, and user preferences.
- To enable business owners to manage their listings, respond to reviews, and update their information.
- To communicate with you, such as sending important notices, service updates, security alerts, and responses to your inquiries.
- To improve and personalize the Service, including developing new features, understanding usage, and enhancing user experience.
- To send marketing and promotional communications (where permitted by law and where you have not opted out).
- To protect our rights, property, and users, and to comply with legal obligations or regulatory requirements.
- To prevent fraud and misuse, and to maintain the security and integrity of MetroBeez.
3. Legal Bases for Processing (Philippines & Other Regions)
For users in the Philippines, we process personal information in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations. Depending on your location, we may rely on one or more of the following legal bases:
- Your consent, when you voluntarily provide information, opt in to communications, or accept cookies.
- Performance of a contract, when processing is needed to provide the Service you requested (e.g., creating and managing an account or business listing).
- Compliance with legal obligations, such as record-keeping and responding to lawful requests.
- Legitimate interests, such as improving our Service, ensuring security, and preventing abuse, provided these interests are not overridden by your rights.
4. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us remember your preferences and understand how you use MetroBeez.
4.1 Types of Cookies We Use
- Essential cookies – Necessary for the basic functioning of the site (e.g., login, security).
- Preference cookies – Remember your settings and preferences.
- Analytics cookies – Help us understand how visitors use MetroBeez so we can improve it.
4.2 Third-Party Cookies
We may allow certain third-party services, such as Google Analytics, to place cookies in order to provide analytics and other services. These third parties may collect information about your online activities over time and across different websites.
4.3 Managing Cookies
Most browsers allow you to manage or disable cookies through your settings. If you disable some cookies, parts of the Service may not function properly.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers. We may share information with trusted third-party vendors who help us operate, maintain, and improve the Service (e.g., hosting providers, analytics providers, email delivery services, payment processors).
- With business owners. If you interact with a business listing (for example, leaving a review), certain information (such as your display name and review content) may be visible publicly and to the business owner.
- For legal reasons. We may disclose information if required by law, court order, or government request, or if we believe it is reasonably necessary to protect the rights, safety, and property of MetroBeez, our users, or the public.
- Business transfers. In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- Account and profile information is kept while your account is active.
- Business listing information is retained while the listing is active and for a reasonable period thereafter.
- Reviews and public content may remain visible even if you close your account, but we may anonymize certain identifiers where appropriate.
- Log files and analytics data may be retained for a limited period for security, analysis, and improvement purposes.
7. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable laws (including the Philippine Data Privacy Act and, where applicable, GDPR-style regulations), you may have the following rights:
- Access – Request access to the personal information we hold about you.
- Correction – Request correction of inaccurate or incomplete information.
- Deletion – Request deletion of your personal information, subject to legal and contractual obligations.
- Objection / Restriction – Object to or request restriction of certain processing activities.
- Data portability – Request a copy of your personal information in a structured, commonly used format where technically feasible.
- Withdraw consent – Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.
To exercise any of these rights, or to request more information, you may contact us using the details in the Contact Us section below. We may ask you to verify your identity before responding to certain requests.
9. Children’s Privacy
MetroBeez is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information where required by law.
10. Third-Party Links and Services
MetroBeez may contain links to third-party websites, services, or apps that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any third-party services you visit.
11. International Transfers
MetroBeez is operated from the Philippines. Depending on where you are located and the service providers we use, your information may be processed and stored in other countries. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence, while we strive to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, you may contact us at:
MetroBeez
Email: support@metrobeez.ph
Website: metrobeez.ph
If you are located in the Philippines and believe that your data privacy rights have been violated, you may also lodge a complaint with the National Privacy Commission (NPC).
This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. For specific legal guidance, please consult a qualified lawyer or data privacy professional.
